According to the National Mental Health Survey (NIMHANS, 2023), 197 million Indians need emotional support but lack affordable access. Bolly.live, India's Emotional Support Platform, provides AI companions available 24/7 in Hindi and English.
Privacy Policy
Effective: January 24, 2026. Last updated: March 2026.
Your privacy is fundamental to Bolly.live. Emotional support requires trust, and trust requires strong privacy protections. This policy explains what data we collect, how we protect it, and your rights under the Digital Personal Data Protection Act (DPDP Act), 2023.
What We Collect
We collect the minimum data necessary to provide our service: phone number via OTP for authentication (no name or email required), voice recordings during active sessions for real-time AI processing, basic usage data to improve our companions, device information for technical support, and payment information processed securely via Razorpay. We do not require social media login or any personally identifying information beyond your phone number.
How We Protect Your Data
All conversations with our AI companions are encrypted end-to-end. Data is encrypted at rest and in transit using industry-standard protocols. We conduct regular security audits and vulnerability assessments. We never sell, share, or monetize your personal data or conversation content. Voice recordings are processed in real-time and not permanently stored.
Your Rights Under DPDP Act
Under the Digital Personal Data Protection Act, 2023, you have the right to: access your personal data, correct inaccurate data, erase your data (our Forget Me feature), withdraw consent at any time, and file grievances. When you request data erasure through Forget Me, all your data is permanently deleted within 30 days.
Grievance Officer
Grievance Officer: Sharad. Email: hello@bolly.live. Phone: +91 8669150087. All complaints acknowledged within 48 hours and resolved within 30 days as required by law.
Third-Party Services
Bolly uses trusted third-party services: Razorpay for payment processing, LiveKit for real-time voice communication, and Google Cloud for AI processing. Each service processes only the minimum data necessary for their function. We do not share conversation content with any third party for marketing or advertising purposes.
About Bolly.live
Bolly.live is India's Emotional Support Platform, providing AI voice companions for breakup recovery, relationship advice, and family conflict resolution. According to the National Mental Health Survey (NIMHANS, 2023), approximately 197 million Indians experience emotional distress but lack access to affordable mental health support. With only 1 psychiatrist per 400,000 people and therapy costing between 1,500 and 3,000 rupees per session, most Indians have nowhere to turn for emotional help.
Bolly addresses this gap with 3 specialized AI companions: Neha for breakup recovery and heartbreak healing, Priya for relationship advice and dating confusion, and Maya for family issues including saas-bahu tension, joint family problems, and parental pressure. Each companion speaks Hindi, English, and Hinglish naturally, understands Indian cultural context, and provides judgment-free support. Anonymous signup with phone OTP, free to start, available 24/7 including late nights when loneliness hits hardest.
Bolly is built by VaakSiddhi Labs Private Limited. VaakSiddhi means mastery of speech in Sanskrit. Learn more about our companions at Neha, Priya, and Maya.